DISCLAIMER: This manual has been auto-translated using Google Translate of the original in English for information purposes only. In case of a discrepancy, the English manual will prevail. For any queries please contact [email protected]
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T3 Install & Operation Manual (PRE DEC 2023)
Safety
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
The unit should be isolated from the electricity supply before removal of any covers. Great care must be employed when working with high pressure carbon dioxide, and in no cases should the maximum operating pressure of 0.4MPa (4 bar) be exceeded.
- The appliance is not suitable for installation in an area where a water jet could be used.
- The appliance has to be placed in a horizontal position.
WARNING: Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.
WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
This appliance is intended to be used in household and similar applications such as:-
- Staff kitchen areas in shops, offices and other working environments
- Farm houses and by clients in hotels, motels and other residential type environments
- Bed and breakfast type environments
- Catering and similar non-retail applications
A-weighted emission sound pressure level is below 70 dB(A)
![]() | R290/R600a is a refrigerant-grade propane used on a wide range of commercial refrigeration and air conditioning units. A highly pure propane, it has a low environmental impact and nominal global warming potential (GWP), meaning it possesses no qualities that can destroy the ozone layer. R290/R600a also is the preferred hydrocarbon alternative of the Environmental Protection Agency (EPA), substituting more harmful fluorocarbon refrigerants like R22, R134a, R404a and R502. Units with R290/R600a can only be maintained and repaired by authorized technicians who are properly trained and certified. |
![Safety-Under-Cabinet-Image-T-Series](https://www.borgandoverstrom.com/wp-content/uploads/2022/01/Safety-Under-Cabinet-Image-T-Series-1.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/01/Safety-Under-Cabinet-Image-T-Series-1.jpg 800w)
- Always place the dispenser in its vertical position, on a surface which can capably support its weight.
- During use the unit must remain in its upright position.
- Adequate ventilation must be allowed for. Always install this unit with the Simple-fit Vent Kit to ensure adequate air flow. Installing the unit without the Simple-fit Vent Kit will invalidate the warranty.
- Keep the machine away from sunlight, heat and moisture.
- Power and water supply points must be available near the dispenser, and must meet the criteria specified in the ‘Specification’ section of this manual.
- The environment where the unit is installed must be free of dust and corrosive/explosive gases.
Waste Electrical Products:
| ![]() |
Specification
COOLING SYSTEM | Stainless steel direct chill coil encased in a solid-block system for instant response cool down action. Ultra efficiency compression system with capillary control. Environmentally friendly R290 refrigerant. |
DISPENSE | Quadra Neck Faucet with ergonomically designed and situated light touch sensitive controls. |
POWER SUPPLY | 230-240V~50Hz |
FUSE RATING | 10A |
COLD TEMPERATURE | 2°C - 11°C |
OUTPUT PER HOUR | 50L Chilled/Sparkling (ProCore) 80L Chilled/Sparkling (ProCore+) |
HOT TEMPERATURE | 96°C |
HOT TANK CAPACITY | 1.7L |
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, AMBIENT & HOT | 1.6kW - 230V |
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, AMBIENT, SPARKLING & HOT | 1.7kW - 230V |
RATED CURRENT - CHILLED, AMBIENT & HOT | ProCore 7.0A ProCore+ 7.1A |
RATED CURRENT - CHILLED, AMBIENT, SPARKLING & HOT | ProCore 7.3A ProCore+ 7.5A |
QUANTITY OF REFRIGERATION GAS | ProCore R290 33g ProCore+ R290 40g |
DIMENSIONS | (w x d x h) 320 x 471 x 375mm |
WEIGHT | 27Kg MAX |
WATER CONNECTION | Mains in - 3/4” BSP |
MINIMUM TO MAXIMUM INLET WATER PRESSURE | 0.05MPa (0.5 bar) - 1.0 MPa (10 bar) Internally regulated to 0.3 MPa (3 bar) |
CO2 CONNECTION | 1/4” Push Fit. |
CO2 PRESSURE | 0.4MPa (4 Bar) Maximum |
MINIMUM TO MAXIMUM AMBIENT ROOM OPERATING TEMPERATURE | 5°C - 35°C |
CLIMATIC CLASS | N |
Model Overview
Introduction
The T3 & T3+ epitomises cutting-edge design and innovation with its contoured tap and compact ProCore unit. This is
our most discreet range and will fit into any environment seamlessly.
The ProCore dispenser is a cooler designed to provide chilled and carbonated water. All the materials and components
are tested during the entire production process in order to satisfy all expectations.
![](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Connections-Overview-1-768x595.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Connections-Overview-1-e1653558081222.jpg 800w)
Component/Feature Overview
T3 Tap - Major Components
Contents:
1 no T3
1 no Top Plate with Control Panel
1 no Drip Tray
1 no 1.0m x 6mm Insulated Water Pipe
1 no Connector Cable
1 no Waste Drain Pipe
1 no Fixings Set
![1. Faucet, 2. Main body, 3. Top Mounting Plate, 4. Drip tray, 5. Capacitive touch display, 6. Connector Cable](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Tap-Components-768x1082.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Tap-Components-e1650533159158.jpg 800w)
ProCore Electronic - Major Components
Contents:
1 no Undercounter Unit
1 no 2.0m Power Cord Set
1 no Co2 Regulator with Gauge & Connection tube*
1 no ProCore Simple-fit Ventilation Kit
![1. ProCore Simple-fit Vent Flue, 2. ProCore Simple-fit Base, 3. Front Panel, 4. Carry Handle, 5. Top Panel, 6. Water Outlet, 7. Water Inlet, 8. Hot Outlet, 9. On/Off Switch, 10. Power Connection, 11. Tap Connection, 12. CO2 Inlet*, 13. Side Panel](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-ProCore-Components-List-768x851.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-ProCore-Components-List-e1650534751887.jpg 800w)
Please Note:
Mains Installation Kit & Filters are supplied as extra items
according to individual ordering requirement.
*Sparkling versions only
Dimensions
![](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Tap-Dimensions-768x442.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Tap-Dimensions-e1650533570195.jpg 800w)
![](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-ProCore-Dimensions-1-1.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-ProCore-Dimensions-1-1.jpg 800w)
Installation
Installation Requirements
Identify a suitable location for the ProCore unit. It should be positioned within 1.0m of the faucet, and within 2.0m of suitable services connections. Ensure to allow enough space for the Simple-fit Vent Kit which must be installed with the unit.
The ProCore unit must be installed in accordance with the relevant requirements of:
- The appropriate building regulations by application of either The Building Regulations (England and Wales), The Building Regulations (Scotland) or The Building Regulations (Northern Ireland). In territories other than those listed the local regulations in force must be complied with.
- The Water Supply (Water Fittings) Regulations (England, Wales and Northern Ireland) or The Water Byelaws in Scotland.
The unit must not be installed where it is liable to freeze. If the unit is thought to be frozen it must not be switched on. It should be allowed to thaw and must then be thoroughly inspected to ensure it is undamaged.
Service Requirements
- Water: Mains potable water – internally regulated to 0.3MPa (3 bar)
- CO2: Food Grade CO2 to be supplied
- Min mains pressure 0.05MPa (0.5 bar)
- Electricity: 10A supply – Earth Leakage Protected
- Waste Drain Connection
![](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Requirements-768x528.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Requirements-e1650535076725.jpg 800w)
![First, install the T3 tap to the top plate base. Line up the tap so it’s parallel to the front of the base.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-2-e1650547752578.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-2-e1650547752578.jpg 800w)
![Insert the tap so the fixing screws line up with the indentations. Tighten up the M4 hex screws with an Allen key until the tap is secure.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-3-e1650547735868.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-3-e1650547735868.jpg 800w)
![Using the M6 allthreads as provided locate them into the base of the tap and tighten till secure using the flange nuts provided.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-4-e1650548232631.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-4-e1650548232631.jpg 800w)
![When planning and providing for the connection to the services, always allow for easily accessible service isolator fittings and for the position of an external water filter.](https://www.borgandoverstrom.com/wp-content/uploads/2021/11/T2-Installation-Step-5.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2021/11/T2-Installation-Step-5.jpg 800w)
![Identify a suitable position for the faucet. Refer to the cut out guide template. Ensure worktop is level to allow system to drain.](https://www.borgandoverstrom.com/wp-content/uploads/2021/11/T2-Installation-Step-6.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2021/11/T2-Installation-Step-6.jpg 800w)
Ensure worktop is level to allow system to drain.
![Also allow for the height of the tap head under any overhanging cupboard/shelf.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-7-1-e1650551351462.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-7-1-e1650551351462.jpg 800w)
![Allow for the space needed for forming the required cut out. Relate the selected position to the underneath of the counter and check for any obstructions.](https://www.borgandoverstrom.com/wp-content/uploads/2021/11/T2-Installation-Step-8.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2021/11/T2-Installation-Step-8.jpg 800w)
![Allow sufficient space for fitting the worktop fixing brackets.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-9-e1650551674881.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-9-e1650551674881.jpg 800w)
![Tighten the 4 fixing flange nuts so that the worktop brackets are fixed up against the underside of the worktop.](https://www.borgandoverstrom.com/wp-content/uploads/2021/11/T2-Installation-Step-10.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2021/11/T2-Installation-Step-10.jpg 800w)
![Fit waste pipe and connect to drain ensuring there is a constant fall.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-11-e1653557419499.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Install-Step-11-e1653557419499.jpg 800w)
Cutting Templates
ProCore Vent Base Cutting Template
We recommend you check the dimensions of the ProCore Simple-fit Ventilation Kit using the cutting template prior to cutting the base cabinet.
Download or order the ProCore Vent Base Cutting Template here
Tap & Driptray Cutting Template
We recommend you check the dimensions of the tap and driptray using the cutting template prior to cutting the work surface.
Tap & Driptray Cutting Template - Monofit
We recommend you check the dimensions of the tap and driptray using the cutting template prior to cutting the work surface.
Operation
Tap Control Panel
![1. Unlock Button, 2. Chilled Dispense, 3. Sparkling Dispense, 4. Ambient Dispense, 5. Hot Dispense 6. ‘eco’ Mode Symbol 7. Warning Symbol.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/Lens-features-CSAH-768x454.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/Lens-features-CSAH-e1650535183615.jpg 800w)
6. ‘eco’ Mode Symbol 7. Warning Symbol.
Basic Functions
Dispensing cold water from unit:
Press and hold dispense icon and release to finish dispense
• Chilled icon flashing – Dry Block is above 10 degrees and chilling down
• Hot icon flashing – Hot tank is below 80 degrees and heating up
Dispensing hot water from unit:
Press the unlock icon and then press and hold the hot button to dispense.
‘eco’ Mode:
‘eco’ mode symbol illuminates when unit is in ‘eco’ mode, to awaken unit press and hold any dispense icon. The ProCore will activate ‘eco’ mode in the below instances
Dispense inactivity
Low room light level
To turn on/off eco mode tap the chilled icon 7 times and hold on the 7th. 2 beeps will indicate Eco is on and 1 beep will mean Eco is off.
Warning Symbol
‘Warning triangle’ symbol will illuminate and flash upon a fault. The number of flashes relates to a particular fault. Click to view fault codes
Ventilation System Installation
When Borg & Overström undercounter units are installed inside a cabinet or housing, adequate ventilation is essential to ensure that they operate satisfactorily. During a cooling cycle it is normal for the unit to produce heat, and the purpose of ventilation is to provide a supply of air that can absorb the generated heat which would otherwise accumulate inside the cabinet or housing, and reduce the cooling performance of the unit. The amount
of heat generated by the cooling cycle depends directly upon the amount of usage – the higher the usage, the more heat produced. To provide adequate ventilation, this unit must be installed with a Simple-fit Vent Kit to facilitate air flow. Normally this should be enough for all situations.
Important: Before making any cuts into the cupboard or kick board, ensure the area to be cut is free from water pipes or electrical cables. There is a risk of serious injury or death if electrical cables are cut, and significant damage to property if a water pipe is cut.
![Using the template provided, carefully mark and cut the aperture to the edge of the cabinet.](https://www.borgandoverstrom.com/wp-content/uploads/2023/06/Ventilation-System-Installation-Step-1.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2023/06/Ventilation-System-Installation-Step-1.jpg 800w)
![Situate the ProCore Simple-fit ventilation base in place centrally over the aperture. Ensuring that there is a minimum of 30mm air gap to each side.](https://www.borgandoverstrom.com/wp-content/uploads/2023/06/Ventilation-System-Installation-Step-2-1.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2023/06/Ventilation-System-Installation-Step-2-1.jpg 800w)
![Line up the vent flue chimney with the backplate.](https://www.borgandoverstrom.com/wp-content/uploads/2023/06/New-vent-kit-Install-Step-3-e1687445155680.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2023/06/New-vent-kit-Install-Step-3-e1687445155680.jpg 800w)
![Place the rear vent chimney over the 4 slots and slide downwards into place.](https://www.borgandoverstrom.com/wp-content/uploads/2023/06/New-vent-kit-Install-Step-4-e1687445995221.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2023/06/New-vent-kit-Install-Step-4-e1687445995221.jpg 800w)
![Lift and tilt the unit into position ready to lower.](https://www.borgandoverstrom.com/wp-content/uploads/2023/06/New-vent-kit-Install-Step-5-e1687446017329.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2023/06/New-vent-kit-Install-Step-5-e1687446017329.jpg 800w)
![Lower the appliance carefully into position on the ventilation base to ensure the chimney is located correctly in the chimney aperture at the rear of the base.](https://www.borgandoverstrom.com/wp-content/uploads/2023/06/New-vent-kit-Install-Step-6-e1687448012743.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2023/06/New-vent-kit-Install-Step-6-e1687448012743.jpg 800w)
![After installation the vents at the front of the cabinet and to the sides of the ventilation base must not be obstructed.](https://www.borgandoverstrom.com/wp-content/uploads/2023/06/New-vent-kit-Install-Step-7-e1687448035822.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2023/06/New-vent-kit-Install-Step-7-e1687448035822.jpg 800w)
NOTE: Any obstructions will adversely affect the airflow to the appliance causing potential for poor performance, over heating or fridge failure.
ProCore Installation & Water Connection
The use of a Borg & Overström installation kit is highly recommended. All kits have been designed to include all the parts you need to safely and correctly install our dispensers. To ensure you select the correct kit for the model you’re installing, please visit the website or contact our support team.
All installations of water dispensers must include a water block. A water block is conveniently included in every one of our installation kits. If you’re not a using Borg & Overström installation kit, ensure you install a water block – failure to do so will negate any insurance claims for water damage resulting from water dispenser malfunction.
For installation kits and water blocks please see our store here.
NOTE: The water filter on the supply line to the unit needs to be pre-flushed prior to the water connection to the appliance.
![Locate the ProCore in a suitable position, using the supplied ventilation base by following the instructions above.](https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Undercounter-Installation-Water-Connection-Step-1.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Undercounter-Installation-Water-Connection-Step-1.jpg 800w)
![Connect the T3 tap to the water outlets. NOTE: To improve sparkling anti-drip & hot draw back cut pipes to shortest length possible.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Connections-Step-2-2-e1653494335200.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Connections-Step-2-2-e1653494335200.jpg 800w)
NOTE: To improve sparkling anti-drip & hot draw back cut pipes to shortest length possible.
![Connect the T3 Tap USB to the ProCore unit.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Connections-Step-3-e1650877306891.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Connections-Step-3-e1650877306891.jpg 800w)
![Connect the Water Inlet adapter as supplied and connect to water supply.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Connections-Step-4-e1650555980604.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Connections-Step-4-e1650555980604.jpg 800w)
![Connect the CO2 supply from gas regulator, ensuring the pressure is set to max 58 PSI (4 bar), and turn on the supply (See CO2 Installation section)](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Install-Step-5-1-e1653493526187.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Install-Step-5-1-e1653493526187.jpg 800w)
![Connect the unit to the electricity supply. The unit will then go into commissioning mode, see hot tank commissioning section below before proceeding to step 7.](https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Undercounter-Installation-Water-Connection-Step-6.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Undercounter-Installation-Water-Connection-Step-6.jpg 800w)
![The carbonator should be purged of air by activating the sparkling water dispense for approximately 10 seconds.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/Water-Connections-T3-step-7-1-e1650555801548.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/Water-Connections-T3-step-7-1-e1650555801548.jpg 800w)
![Turn on the water supply to fill the tank.](https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Water-Connections-step-8-1.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Water-Connections-step-8-1.jpg 800w)
![Allow the machine to stand for 8 - 12 minutes for the initial chilling process to complete.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Install-Step-9-e1650555728849.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/T3-Water-Install-Step-9-e1650555728849.jpg 800w)
Hot Tank Commissioning
On initial start up the ‘Unlock’ and ‘Hot’ icon will be flashing, this means the unit is in commissioning mode. To commission the hot tank safely please follow the below steps:
1. Press the ‘Unlock’ icon then hold the ‘Hot’ icon to start filling the hot tank. This will time out after 30s.
2. To continue filling the tank, repeat step 1 as many times as is required until water flows from the tap outlet.
3. After water has been dispensed from the outlet, press and hold the ‘Unlock’ icon for 20 seconds until the unit beeps.
4. The ‘Unlock’ icon will now be solid and the ‘Hot’ icon slowly flashing. The ProCore or ProCore+ is now active.
*Expect dripping on hot dispense until the tank has reached temperature and initial dispense made. This will only occur on first heating cycle on initial start-up.
CO2 Bottle Installation - Sparkling Versions Only
![Unpack CO2 Regulator and fit elbow fitting to spigot outlet.](https://www.borgandoverstrom.com/wp-content/uploads/2022/06/Co2-Connection-Step-1-e1680104885364.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/06/Co2-Connection-Step-1-e1680104885364.jpg 800w)
![Attach the regulator to the disposable CO2 bottle, ensuring the small pressure relief vent in the stem is facing away from you or anyone else. Ensure the regulator is closed. Hand tighten securely.](https://www.borgandoverstrom.com/wp-content/uploads/2022/06/Co2-Connection-Step-2-1-e1680105772432.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/06/Co2-Connection-Step-2-1-e1680105772432.jpg 800w)
![Connect the assembled CO2 bottle and regulator to the CO2 inlet using a ¼” pipe.](https://www.borgandoverstrom.com/wp-content/uploads/2022/02/CO2-Bottle-Installation-Step-3.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/02/CO2-Bottle-Installation-Step-3.jpg 800w)
![Stand the cylinder in a suitable place.](https://www.borgandoverstrom.com/wp-content/uploads/2022/06/Co2-Connection-Step-4-e1680104904105.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/06/Co2-Connection-Step-4-e1680104904105.jpg 800w)
![We recommend between 3.5 - 4 bar (58 PSI) (max). Do not exceed 4 bar pressure.](https://www.borgandoverstrom.com/wp-content/uploads/2022/06/Co2-Connection-Step-5-e1680105079396.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/06/Co2-Connection-Step-5-e1680105079396.jpg 800w)
Sparkling Water Flow Rate - Sparkling Versions Only
NOTE: Sparkling water flow rate factory setting = 2.4L (0.53 Gal) per minute MAX. This may need adjusting
depending on inlet pressure. To do so follow below steps:
![Remove the 2 screws holding the unit lid down and slide the lid off.](https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Sparkling-Water-Flow-Rate-Step-1.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Sparkling-Water-Flow-Rate-Step-1.jpg 800w)
![Locate the flow control adjuster, this can be found towards the front of the unit.](https://www.borgandoverstrom.com/wp-content/uploads/2022/09/Adjust-CO2-e1662471663955.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/09/Adjust-CO2-e1662471663955.jpg 800w)
![Flow can then be adjusted as follows: turning the cap anti-clockwise to increase flow and clockwise to restrict flow. After each adjustment the flow rate should be timed to an acceptable flow rate and/or uninterrupted sparkling dispense.](https://www.borgandoverstrom.com/wp-content/uploads/2022/09/Adjust-CO2-step-3-e1662471644534.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/09/Adjust-CO2-step-3-e1662471644534.jpg 800w)
Once the correct flow rate is achieved place the cover back on to the unit by sliding it in place and replacing the screws.
Maintenance & Cleaning
Sanitisation Guide
The product is supplied from the factory in clean condition, but we recommend that a sanitisation procedure is caried out at the point of installation, according to the sanitisation instruction relevant to this model, which can be found in the respective Instruction & Operation Manual
NOTE: Failure to use sanitising products and processes approved by Borg & Overström will invalidate your warranty.
![Sani Step 1](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-1-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-1-768x769.jpg 800w)
This operation must only be carried out by trained staff.
![Sani Step 2](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-2-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-2-768x769.jpg 800w)
A sanitisation procedure is recommended every 6 months.
![Sani Step 3](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-3-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-3-768x769.jpg 800w)
Turn off incoming mains water
![Sani Step 4](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-4-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-4-768x769.jpg 800w)
Briefly press chilled dispense button to release internal water pressure from the machine.
![Sani Step 5](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-5-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-5-768x769.jpg 800w)
Remove the existing filter
![Sani Step 6](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-6-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-6-768x769.jpg 800w)
Use hand gel and put on protective gloves.
![Sani-Step-7-300x300](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-7-300x300-1.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-7-300x300-1.jpg 800w)
Add 25 ml of Bioguard Internal Sanitising Solution to a clean and empty service filter cartridge.
![Sani Step 8](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-8-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-8-768x769.jpg 800w)
Connect to filter head.
![Sani Step 9](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-9-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-9-768x769.jpg 800w)
Turn on incoming water, allow the service filter cartridge to fill
![Sani Step 10](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-10-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-10-768x769.jpg 800w)
Dispense water using the chilled button until the water appears pink. Repeat with sparkling & ambient water buttons.
![Sani Step 11](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-11-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-11-768x769.jpg 800w)
Leave the solution inside machine for sanitisation to take effect (minimum 5 minutes) while thoroughly cleaning the dispenser externally. (All maintenance operations must be carried out with the dispenser switched off.)
![Sani Step 12](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-12-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-12-768x769.jpg 800w)
Pay particular attention to the dispense faucet and the push button controls. For this use Sterizen External Sanitiser and Sanitising Wipes.
![Sani Step 13](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-13-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-13-768x769.jpg 800w)
Remember to include the drip tray. If a Waste Overflow System is fitted, empty this and flush through with a small amount of sanitisation fluid if needed.
![Sani Step 14](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-14-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-14-768x769.jpg 800w)
Attend to any cosmetic marks as needed. For this we recommend the use of Bioguard External Sanitiser.
![Sani Step 15](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-15-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-15-768x769.jpg 800w)
Reconnect the power and switch on the dispenser.
![Sani Step 16](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-16-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-16-768x769.jpg 800w)
When the external cleaning (minimum 5 minutes) is completed, flush the machine using the chilled button with clean water until the dispense water runs clear. Repeat briefly with the ambient and sparkling buttons if present.
![Sani Step 17](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-17-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-17-768x769.jpg 800w)
Turn off water and briefly press chilled dispense button to release internal water pressure from the machine.
![Sani Step 18](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-18-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-18-768x769.jpg 800w)
Remove the service filter. Retain service filter for reuse.
![Sani Step 19](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-19-768x769.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-19-768x769.jpg 800w)
Fit new filter and turn on incoming water supply.
![Sani-Step-20-300x300](https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-20-300x300-1.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/07/Sani-Step-20-300x300-1.jpg 800w)
Pre-flush the new filter to waste using the chilled button until the water appears clear and is free of air. Flush through a small amount of water to check all functions.
![]() ![]() | Please note that this sanitisation fluid contains an active caustic/alkaline agent. Always use responsibly and with care remembering that due to its alkaline nature unnecessary concentrated/prolonged contact with any materials, including metals, can cause damage. Always rinse all contact surfaces after use with clean water. | ![]() ![]() | Avoid skin contact and wear protective gloves when handling sanitisation fluids. In the event of any skin contact, flush immediately with clean, cold water. |
Emptying the CO2 Tank
![Turn off the water supply.](https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Emptying-the-CO2-Tank-Step-1.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Emptying-the-CO2-Tank-Step-1.jpg 800w)
![Press and hold the Sparkling water dispense button until all the water is expelled and only CO2 gas is being released.](https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Emptying-the-CO2-Tank-Step-2.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Emptying-the-CO2-Tank-Step-2.jpg 800w)
![The tank is empty of sparkling water when only CO2 is being released.](https://www.borgandoverstrom.com/wp-content/uploads/2022/04/Empty-CO2-step-3-e1650880182426.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/04/Empty-CO2-step-3-e1650880182426.jpg 800w)
![Ensure to release the Sparkling water button and take care to avoid releasing excess amounts of CO2 gas as this may damage the tank.](https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Emptying-the-CO2-Tank-Step-4.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Emptying-the-CO2-Tank-Step-4.jpg 800w)
Draining the Hot Tank
NOTE: FIRST ENSURE THE UNIT IS PUT BACK INTO COMMISSION MODE BEFORE PROCEEDING
To drain the hot tank proceed with the following steps:
![Remove the 2 screws holding the unit lid down and slide the lid off.](https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Sparkling-Water-Flow-Rate-Step-1.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/02/Sparkling-Water-Flow-Rate-Step-1.jpg 800w)
![Remove the 2 screws holding the front panel in place and lift off and set aside.](https://www.borgandoverstrom.com/wp-content/uploads/2022/11/Hot-Tank-Drainage-Step-2-1-e1667469523543.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/11/Hot-Tank-Drainage-Step-2-1-e1667469523543.jpg 800w)
![Locate the drain pipe just behind the inlet expansion tank towards the front of the unit. Pull the bung out of the pipe and drain the water into a jug.](https://www.borgandoverstrom.com/wp-content/uploads/2022/11/Hot-Tank-Drainage-Step-3-e1667470393863.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/11/Hot-Tank-Drainage-Step-3-e1667470393863.jpg 800w)
Once the tank is fully drained ensure the bung is then fully pushed back in.
Advanced Troubleshooting
Fault Diagnostics
Problem/Report | Possible Cause | Suggested Action |
---|---|---|
No Water Dispensing | Power supply turned off | Check the power supply has been fitted properly and turned on. |
Water Pressure Regulator | Check water flow through the regulator. Replace if necessary. | |
Check Tap HMI Control | Check fault codes. | |
Water isolated from machine | Check water inlet supply. | |
Commissioning mode | Ensure hot tank is full by dispensing hot option and then take unit out of commissioning mode. | |
Lock icon not pressed | To dispense from hot, press the lock symbol first then hot shortly after. | |
No Sparkling Water | No CO2 pressure | Check CO2 bottle, regulator and non-return valve. Supply pressure should be 58 psi (4bar), replace as necessary. |
Carbonator Tank Not Filling | Check carbonator probe for possible short circuit to ground. Check for pump timeout, cycle power off & on then purge carbonator. | |
Poor Quality Carbonation | Incorrect CO2 Pressure | Check CO2 bottle, regulator and non-return valve. Supply pressure should be 58 psi (4bar), replace as necessary. |
Air in Carbonator Tank | Visit to view steps for purging tank. | |
Residue in Carbonator Tank | After prolonged use, a surface film can develop within the carbonator tank. Refer to cleaning and sanitising instructions. | |
Warm Drinks | Insufficient cooling air flow through the fridge. | Check that the condenser is not blocked. Check supply to cooling fans (230V AC). If supply present replace fans. If supply not present move on to the compressor. The supply to the fans and the compressor are linked. |
Compressor not running | Check supply to compressor (230V AC). Check NTC probe is not faulty Check for system over heat. Allow the unit to cool and check for airflow obstructions. Once the unit has cooled the fridge system will restart. If the problem persists contact technical support. | |
Fridge failure (See fault codes) | If compressor & fan are running and there is no cooling contact technical support. | |
Water lying in bottom of machine | Leak in pipe work and/or filter | Contact your distributor. |
Not all symbols displayed | Unit is in heater commissioning mode | Check water is dispensing then hold lock symbol for 10 seconds. |
Temperature not hot enough | Mid heating cycle | If the hot icon is pulsing then unit is not at correct temperature. Wait for solid light. |
Temperature probe not installed correctly or damaged | Ensure temperature probe is correctly installed or request replacement. | |
Water demand too high | See product specification. | |
Element not working | Check and replace as required. | |
Dripping | Heater over heating | Ensure temperature probe is correctly fitted and not damaged. |
Lower temperature using app. | ||
Continuous or incorrect dispense | Poorly seated HMI lens | Replace lens assembly. |
Excess water on lens | Ensure you keep lens clean and clear of liquids. | |
Poor laminar flow | Mesh puck scaled up | Replace mesh puck (see spares) |
Fault Codes
Internal overheat triggered
![](https://www.borgandoverstrom.com/wp-content/uploads/2023/10/Warning-Code-No.2-768x65.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2023/10/Warning-Code-No.2.jpg 800w)
Carbonator can not filling
![](https://www.borgandoverstrom.com/wp-content/uploads/2022/02/T2-Warning-Symbol-Flash-Sequence-3-768x65.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2022/02/T2-Warning-Symbol-Flash-Sequence-3.jpg 800w)
Boiler not heating correctly
![](https://www.borgandoverstrom.com/wp-content/uploads/2023/10/Warning-Code-No.6-768x53.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2023/10/Warning-Code-No.6.jpg 800w)
Waste kit full
![](https://www.borgandoverstrom.com/wp-content/uploads/2023/10/Warning-Code-No.7-768x63.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2023/10/Warning-Code-No.7.jpg 800w)
Boiler dry fire
![](https://www.borgandoverstrom.com/wp-content/uploads/2023/10/Warning-Code-No.8-768x45.jpg 600w, https://www.borgandoverstrom.com/wp-content/uploads/2023/10/Warning-Code-No.8.jpg 800w)
Spares
ProCore/ProCore+ Exploded Parts Diagram
T3/T3+ Exploded Parts Diagram
Spares List
Part No. | Description | CHA | CSAH |
---|---|---|---|
720337 | Main Control PCBA | • | • |
701938 | Top Panel Asm | • | • |
720258 | Right Panel Asm | • | • |
720255 | Left Panel Asm | • | • |
720045 | Front Panel Asm | • | • |
701537 | Pump | • | • |
700085 | Cooling Fan | • | • |
702124 | Hot Water Tank and Inlet Expansion Chamber Asm | • | • |
720401 | UV Asm | • | • |
702418 | Cape Washer | • | |
700922 | Flow Switch | • | • |
720023 | Temperature Probe | • | • |