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E6 Install & Operation Manual

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Release Date: 01.04.2025

Safety

This appliance can be used by adults and children aged 8 and above, as well as people with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, as long as they have been given instruction or supervision concerning the use of the appliance in a safe way and understand the hazards involved. Children must not play with the appliance. Cleaning and user maintenance must not be conducted by children.

The appliance shall only be maintained and repaired by authorized technicians who are properly trained and certified. The appliance should be isolated from the electricity supply before removal of any covers. Great care must be employed when working with high pressure carbon dioxide, and in no cases should the maximum operating pressure of 0.4MPa (4 bar) be exceeded.

  • The appliance must be placed upright on a flat horizontal surface.
  • The appliance must be kept away from sunlight, heat and moisture.
  • The appliance should not be placed in locations of egress or where it may obstruct exit access.
  • The appliance must be installed in an environment free of dust and corrosive/explosive gases.
  • The appliance is not suitable for installation in an area where a water jet could be used.
  • The appliance must not be installed where it is liable to freeze. If the unit is thought to be frozen it must not be switched on.
  • The appliance is not intended for heavy industrial use or continuous high-demand applications beyond its specified capacity.
  • The appliance must only be used for dispensing potable (drinkable) water.
  • The appliance must not be used for any purpose other than that for which it is intended.
  • The appliance must not be installed without a waterblock. Installing without a waterblock will invalidate warranty.
  • The appliance must have adequate ventilation. Installing the unit without the Simple-fit Vent Kit will invalidate the warranty.

WARNING: Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.
WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
WARNING: Increased risk of a leak could occur through improper handling, movement or use.

The appliance must be installed in accordance with the relevant requirements of:

  • The appropriate building regulations by application of either The Building Regulations (England and Wales), The Building Regulations (Scotland) or The Building Regulations (Northern Ireland). In territories other than those listed the local regulations in force must be complied with.
  • The Water Supply (Water Fittings) Regulations (England, Wales and Northern Ireland) or The Water Byelaws in Scotland.

This appliance is designed for dispensing drinking water in commercial and workplace environments, including:

  • Offices and corporate workplaces
  • Factories and industrial staff welfare areas
  • Hotels, hostels, and other hospitality environments
  • Public buildings such as schools, hospitals, and leisure facilities

The appliance is suitable for providing chilled and/or heated potable drinking water for employees, visitors, and guests. This appliance may also be used in household and similar applications, where applicable, but is primarily intended for light commercial use. The appliance is intended for indoor use only and must be installed and operated in accordance with the instructions provided in this manual.

Safe transportation
  • The appliance is susceptible to impact and requires careful handling to prevent damage or breakage during transportation.
  • The appliance should be kept in an upright position and should not be tilted during transit and/or storage to prevent damage. 
  • The appliance is vulnerable to moisture and should be protected from rain and water.
R290 safety message

R290 is a refrigerant-grade propane gas used on a wide range of commercial refrigeration and air conditioning units. A highly pure propane, it has a low environmental impact and nominal global warming potential (GWP), meaning it possesses no qualities that can destroy the ozone layer. R290 also is the preferred hydrocarbon alternative of the Environmental Protection Agency (EPA), substituting more harmful fluorocarbon refrigerants like R22, R134a, R404a and R502. Units with R290 can only be maintained and repaired by authorized technicians who are properly trained and certified.

Waste electrical products

As a Producer under the UK WEEE Regulations, Borg and Overström complies with its Producer Obligations by being registered as a member of a WEEE Compliance Scheme and holding a WEEE Producer Registration Number. This product is designed and manufactured with materials that can be recycled and reused. The symbol means the product should be disposed of separately from household waste at the end of its life.
Producer WEEE registration number: WEE/KG0136ZT

Specification

Product specifications

230V

115V

Water Options

Chilled, Sparkling, Ambient and Hot
*Your water options will vary depending on your model.

Chilled, Sparkling, Ambient and Hot
*Your water options will vary depending on your model.

System

DryChill® cooling system
Hygienic rapid cooling technology. Solid aluminium core with hygienic stainless-steel coolant coil.

DryChill® cooling system
Hygienic rapid cooling technology. Solid aluminium core with hygienic stainless-steel coolant coil.

Hygiene

Totality
5-step hygiene methodology

Viovandt (optional)
Eco LED UV-C technology

Totality
5-step hygiene methodology

Viovandt (optional)
Eco LED UV-C technology

Technology

DeepSparkle (select models only)
Sparkling water with long lasting fizz

SensorBeam® (optional)
Completely touch-free dispense

EcoMode
Energy-saving technology

DeepSparkle (select models only)
Sparkling water with long lasting fizz

SensorBeam® (optional)
Completely touch-free dispense

EcoMode
Energy-saving technology

Refrigerant Gas

Utilises eco-refrigerant R290 gas.

Utilises eco-refrigerant R290 gas.

Operational Controls

Capacitive touch panel controls with anti-microbial protection.

Capacitive touch panel controls with anti-microbial protection.

Dispense Height

290mm

11.4"

Dimensions

Countertop
W320 x D460 x H420mm

Floorstanding
W320 x D460 x H1340mm

Countertop
W12.6 x D18.1 x H16.5"

Floorstanding
W12.6 x D18.1 x H52.8"

Power Supply

230-240V~ AC (50Hz)

110-120V~ AC (60Hz)

Fuse Rating

10A

10A

Chilled & Sparkling Temperature

From 2°C

From 35°F

Chilled & Sparkling Capacity

80L

21 US Gal/h

Hot Temperature

Up to 98°C

Up to 190°F

Hot Tank Volume

1.5L

0.4 US Gal

Hot Tank Capacity

15L/h

3.2 US Gal/h

Maximum Running Power Consumption

Chilled only
0.14kW at 230V

Chilled and ambient
0.14kW at 230V

Chilled, ambient and sparkling
0.22kW at 230V

Chilled, ambient and hot
1.5kW at 230V

Chilled, ambient, sparkling and hot
1.6kW at 230V

Chilled only
0.18kW at 110V

Chilled and ambient
0.18kW at 110V

Chilled, ambient and sparkling
0.24kW at 110V

Chilled, ambient and hot
1.01kW at 110V

Chilled, ambient, sparkling and hot
1.06kW at 110V

Rated Current

Chilled only
1.1A

Chilled and ambient
1.1A

Chilled, ambient and sparkling
1.5A

Chilled, ambient and hot
6.5A

Chilled, ambient, sparkling and hot
7.1A

Chilled only
2A

Chilled and ambient
2A

Chilled, ambient and sparkling
2.6A

Chilled, ambient and hot
8.5A

Chilled, ambient, sparkling and hot
9.2A

Refrigeration Gas

R290 40g

R290 37g

Weight

Max
23.5kg

Max
51.8lbs

Water Inlet Connection

3/4" BSP

3/4" BSP

Inlet Water Temperature

Up to 25°C

Up to 77°F

Inlet Water Pressure

Min
0.1 MPa (1 bar)

Max
1.0 MPa (10 bar)

Min
14.5psi (0.1 MPa)

Max
145psi (1.0 MPa)

Outlet Water Pressure

Cold
Internally regulated to 0.2 MPa (2 bar)

Hot
Internally regulated to 0.3 MPa (3 bar)

Cold
Internally regulated to 29psi (0.2 MPa)

Hot
Internally regulated to 43.5psi (0.3 MPa)

Energy-saving

EcoMode is activated after the unit is idle for 2 hours, or left in darkness for 6 and a half minutes.

EcoMode is activated after the unit is idle for 2 hours, or left in darkness for 6 and a half minutes.

CO2 Connection

1/4” Push Fit

1/4” Push Fit

CO2 Pressure

Max
0.4MPa (4 Bar)

Max
58psi (0.4MPa )

Room Operating Temperature

Min
16°C

Max
32°C

Min
61°F

Max
90°F

Climatic Class

N

N

Emission Sound Level

Max
70 dB(A)

Max
70 dB(A)

Pre-installation information

Prior to installing the E6 dispenser, ensure the following requirements are met:

Countertop

  • Minimum clearance of 420 mm.
  • 150mm free space behind the unit.
  • 10A rated (minimum) socket outlet, within reach of the 1.8m/71"power cable length supplied. Ensure circuit meets the electrical supply and load requirements, according to the model type.
  • Mains supply potable water within a 2.0m/78" connection pipe run length of the unit.
  • Mains waste connection or waste kit. (optional)
  • XXmm waste outlet hole, cutting instruction found here. (Only needed when drainage is required from the driptray)

Floorstanding

  • 10A rated (minimum) socket outlet, within reach of the 1.8m/71"power cable length supplied. Ensure circuit meets the electrical supply and load requirements, according to the model type.
  • Mains supply potable water within a 2.0m/78" connection pipe run length of the unit.
  • Mains waste connection or waste kit. (optional)

For full instructions on preparing for your E6 water dispenser installation, download the pre installation sheet below.

Diagram showing minimum installation requirements.

What's in the box

Installation kits and filters are NOT included, and are supplied as extra items according to individual ordering requirements.
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E6 water dispenser

Contents:
1 x E6 unit
1 x Power cord set
1 x Drip tray and cover
1 x User guide

Countertop dimensions

Floorstanding dimensions

How-to-install video

Installation

Identify a suitable location for the appliance. It should be positioned within 2.0m of suitable services connections. Allow 15cm of free space at the rear for ventilation. See Pre-Installation guide here for full installation requirements before proceeding with installation.

We recommend using an installation kit, which includes everything needed to complete the installation.

A water block must be installed alongside each unit. Failure to do so will invalidate the warranty for that unit. These are included within our installation kits.
Shop Water blocks

Installation requirements

230V

115V

Water

Mains potable water
Inlet water pressure from 0.1MPa (1 bar) - 1.0MPa (10 bar)

Mains potable water
Inlet water pressure from 14.5psi (0.1MPa) - 145psi (1.0MPa)

Ambient room operating temperature

Min
16°C

Max
32°C

Min
61°F

Max
90°F

CO₂

Food grade CO₂ to be supplied

Food grade CO₂ to be supplied

Electricity

10A supply - Earth Leakage Protected

10A supply - Earth Leakage Protected (For USA & Canada, the supply must be protected by a ground-fault circuit interrupter (GFCI))

Waste

Mains drain connection, bluetooth waste kit or drip tray.

Mains drain connection, bluetooth waste kit or drip tray.

You will need:

  • Installation kit, including water block and filter. Your kit will depend on your requirements and model. See installation kit guide here.
  • Cordless drill
  • Hole saw (Countertop units only)
  • John Guest pipe cutters
  • Adjustable spanner
  • Side cutters
  • Screwdriver
  • 1L measuring jug

Countertop or Floorstanding?

The first step of your installation will depend on your water dispenser. If you have a Countertop dispenser, begin with Section 1a. If you have a Floorstanding dispenser, proceed directly to Section 1b.

Countertop E6 water dispenser

To install a countertop E6 water dispenser, follow section 1a.

Floorstanding E6 water dispenser

To install a floorstanding E6 water dispenser, follow section 1b.

Section 1a: Installing a countertop dispenser

1

This operation must only be carried out by trained staff.

2

Work out where you will place the unit. Allow 150mm of free space at the back of the unit for ventilation.

3

Optional. If you require mains waste or a Bluetooth alarmed waste kit, measure and mark 125mm from the front and 123mm from the side of the unit. Using a 50mm hole saw, drill the waste hole.

4

Using a hole saw, drill a 40mm hole behind the unit for any needed connections.

5

Install a water block between the dispenser and the mains water supply. Failing to do so will invalidate the warranty for that unit.

6

Fix the filter head in an accessible position. Ensure there is enough space below to install the filter.

7

Place the unit onto the worktop.

8

Install the drip tray. If required, insert the waste outlet spigot into the silicon drainage tube.

9

Place the waste container within the cupboard. Connect the drainage tubing into the top of the waste water container.

10

Using 1/4 inch tubing, connect the outlet option of the filter head to the appliance using the push-fit connections.

11

Then connect the inlet option of the filter head to the mains water supply, through the water block. Use locking clips on each connection for security.

12

If you have a sparkling model follow the CO2 installation section below.

13

Connect the unit to the electricity supply and switch on. On power up the unit will go into commissioning mode.

14

Sparkling models should have the carbonator purged of air by activating the sparkling water dispense for approximately 10 seconds.

15

Turn on the water supply.

16

For hot water models, press the 'Unlock' icon then hold the 'Hot' icon to start filling the hot tank. This will time out after 30 seconds. To continue filling the tank, repeat this as many times as is required until water flows from the outlet.

17

After water has been dispensed from the outlet, press and hold the 'Unlock' icon for 20 seconds until the unit beeps (within 10 minutes of powering on). The 'Unlock' icon will now be solid and the 'Hot' icon slowly pulsing. The unit is now commissioned into run mode and heating up

18

Allow the machine to stand for 10 minutes for the initial chilling process to complete.

19

Flush water through each dispense option. Ensure everything functions correctly and is clean.

20

We recommend that the unit undergoes a sanitisation procedure. You can follow the instructions below. Your unit is now ready for use.

*Expect dripping on hot dispense until the tank has reached temperature and initial dispense made. This will only occur on first heating cycle on initial start-up.

Section 1b: Installing a floorstanding dispenser

1

This operation must only be carried out by trained staff.

2

Place the unit squarely onto the base cabinet. Using the supplied screws, secure the unit to the base cabient.

3

Allow 150mm of free space at the rear of the unit for ventilation.

4

Check the unit is level. Adjust the feet of the base cabinet if needed.

5

Fix the filter head in an accessible position. Ensure there is enough space below to install the filter.

6

Install a water block between the dispenser and the mains water supply. Failing to do so will invalidate the warranty for that unit.

7

Install the drip tray, inserting the waste outlet spigot into the silicon drainage tube.

8

Place the waste container within the base cabinet. Connect the drainage tubing into the top of the waste water container.

9

Using 1/4 inch tubing, connect the outlet option of the filter head to the appliance using the push-fit connections.

10

Then connect the inlet option of the filter head to the mains water supply, through the water block. Use locking clips on each connection for security.

11

If you have a sparkling model follow the CO2 installation section below.

12

Connect the unit to the electricity supply and switch on. On power up the unit will go into commissioning mode.

13

Sparkling models should have the carbonator purged of air by activating the sparkling water dispense for approximately 10 seconds.

14

Turn on the water supply.

15

For hot water models, press the 'Unlock' icon then hold the 'Hot' icon to start filling the hot tank. This will time out after 30 seconds. To continue filling the tank, repeat this as many times as is required until water flows from the outlet.

16

After water has been dispensed from the outlet, press and hold the 'Unlock' icon for 20 seconds until the unit beeps (within 10 minutes of powering on). The 'Unlock' icon will now be solid and the 'Hot' icon slowly pulsing. The unit is now commissioned into run mode and heating up

17

Allow the machine to stand for 10 minutes for the initial chilling process to complete.

18

Flush water through each dispense option. Ensure everything functions correctly and is clean.

19

We recommend that the unit undergoes a sanitisation procedure. You can follow the instructions below. Your unit is now ready for use.

*Expect dripping on hot dispense until the tank has reached temperature and initial dispense made. This will only occur on first heating cycle on initial start-up.

CO2 bottle installation - sparkling models only

1

This operation must only be carried out by trained staff.

2

Unpack the CO2 Regulator and fit elbow fitting to spigot outlet.

3

Make sure the regulator is off by twisting the top knob anti-clockwise before attaching to the CO2 bottle. Do not overtwist.

4

Attach the regulator to the disposable CO2 bottle, ensuring the small pressure relief vent in the stem is facing away from you or anyone else. Hand tighten securely.

5

Connect the assembled CO2 bottle and regulator to the CO2 inlet using a ¼” pipe.

6

Stand the cylinder upright in a suitable location.

7

Set the CO₂ pressure on the gauge by manually turning the top knob until the gauge reads 3.5 - 4 bar (58 PSI). Do not exceed 4 bar pressure.

How to use - Standard dispenser

Control panel

Model shown with chilled, sparkling, ambient and hot water options. Other models may vary.

Illuminated indicators

EcoMode: EcoMode will activate in the instance of dispense inactivity or low light levels, identified by the EcoMode symbol being illuminated.

Chilled and sparkling water icon pulsing: Unit is chilling down.

Hot water icon pulsing: Hot tank heating up.

Warning symbol: 'Warning triangle' will illuminate and flash when fault is present.

Unlock icon unlit: Hot water unavailable, temperature below 80°C

How to dispense water

  • To dispense water press desired water option button and hold. Release to finish dispensing.
  • For hot water press and release unlock button then immediately press and hold hot water button.

How to use - Measured Dispense

Control panel

How to dispense water

To dispense water press your desired water option button and hold. Release to finish dispensing.

To dispense using the measure dispense feature, press either of the measured dispense icons and then press the chilled or sparkling icon. You have ~2sec to select chilled or sparkling water after touching the measured icon.

To reset/set the measured amount:

Press and hold the half or full measured icon for ~20sec until you hear a long audible beep. The icon will then flash on and off to show you that you are setting up that dispense option.

Press and hold the chilled icon until the desired amount is dispensed. Note: The measured icon will still flash during this dispense.

A double beep will be confirmation that this measurement is then stored in memory and will dispense the same quantity of chilled or sparkling water. If the incorrect amount is dispensed, start again.

Set back to factory default setting:

Default values have been set to 350ml and 700ml. To restore default settings, tap the chilled icon 12 times and hold on the 12th. You will hear 2 beeps, wait 2 seconds and the unit will reset.

Maintenance & cleaning

Sanitisation guide

The product is supplied from the factory in clean condition, but we recommend that a sanitisation procedure is carried out at the point of installation, according to the sanitisation instruction below. We recommend repeating the sanitisation every 6 months.

Failure to use sanitising materials and processes approved and/or recommended by Borg & Overström could invalidate your warranty.
Contact us for more information

You will need

  • Measuring jug
  • Protective gloves
  • Hydrogen Peroxide (H202 3%) food safe sanitising solution
  • Service filter cartridge
  • Sanitising wipes
  • Water filter

1

This operation must only be carried out by trained staff.

2

A sanitisation procedure is recommended every 6 months.

3

Turn off incoming mains water.

4

Briefly press chilled dispense button to release internal water pressure from the machine.

5

Remove the existing filter.

6

Use hand gel and put on protective gloves.

7

Add 25 ml (approx 1 US fl oz) of Hydrogen Peroxide (H2O2 3%) sanitising solution to a clean and empty service filter cartridge.

8

Connect to filter head.

9

Turn on incoming water, allow the service filter cartridge to fill.

10

Dispense water using the chilled button. Repeat with sparkling & ambient water buttons.

11

Leave the solution inside machine for sanitisation to take effect (minimum 5 minutes) while thoroughly cleaning the dispenser externally.

12

Pay particular attention to the dispense faucet and the push button controls. For this use an External Sanitiser and Sanitising Wipes. 

13

Clean the drip tray. If a Waste Overflow System is fitted, empty this and flush through with a small amount of sanitisation fluid if needed.

14

Wipe any cosmetic marks as needed. For this we recommend the use of warm soapy water.

15

Reconnect the power and switch on the dispenser.

16

When the external cleaning is complete, flush 10L (approx 4 1/4 US Pt) of water through each dispense option (Chilled, Sparkling, Ambient).

17

Turn off water and briefly press chilled dispense button to release internal water pressure from the machine.

18

Remove the service filter. Retain service filter for reuse.

19

Fit new filter and turn on incoming water supply.

20

Pre-flush the new filter to waste using the chilled button until 5L (approx 2 US pts) of water has flushed through. Repeat this through all dispense options. Your dispenser is now ready to use.

Care and maintenance of dispenser finish

The finishes are typically low-maintenance and retain their look with minimal effort. However regular cleaning and maintenance will ensure longevity and aesthetic appearance.

The appliance should have the lens cleaned once a week minimum using screen cleaner – ensure unit is off during cleaning.

For best results polish the dispenser with a soft cloth as necessary, as soon as signs of dirt or smudging appear. Weekly cleaning with damp cloth using mild soap and water is recommended to maintain shine and remove fingerprints. Dry and polish with a soft cloth.

WARNING: Improper use of cleaners and sterilizers or exposure to strong chemicals can cause corrosion, staining and discolouration. Avoid abrasive or harsh cleaning agents that can damage the finish.

Please note that surface contamination and the surrounding environment can accelerate staining and discolouration e.g. marine environments where salt is present or places with high humidity.

Advanced setup

Advanced functions

Commissioning mode

Hold the Unlock Icon for 20 seconds for decommissioning and commissioning.

EcoMode

Tap the chilled water icon seven times and hold on the seventh. Two beeps indicates on and one beep indicates off.

Bluetooth waste kit

Tap the chilled icon five times and hold on the fifth. Two beeps indicates on and one beep indicates off.

Sparkling water anti-drip enhancement

Remove the red link wire, then tap the sparkling icon 10 times, holding on the 10th. 1 beep indicates 0 seconds, 2 beeps indicates 0.5 seconds, 3 beeps indicates 1 second , and 4 beeps indicates 1.5 seconds.

Hot water recovery dispense control

When the temperature of the hot water drops below 80°C, the unlock icon will no longer be illuminated, preventing dispense of hot water. To turn this feature off, tap the ambient icon 10 times, holding on the 10th. 1 long beep indicates off, 2 beeps indicates on.

Hot water temperature selection

To adjust the temperature of the hot water dispense, tap and hold the hot icon for 10 seconds until the unlock icon begins to flash, and the red warning light illuminates. 1 beep indicates 92°C/184°F, 2 beeps indicates 94°C/186°F, and three beeps indicates 96°C/188°F.

These functions are only adjustable within 10 minutes from start-up. To adjust the hot water recover dispense control or the hot water temperature selection, you must be in commissioning mode.

Adjusting sparkling water flow rate

NOTE: Sparkling water flow rate factory setting = 1.8L (0.4 Gal) per minute MAX. This may need adjusting depending on inlet pressure. To do so follow below steps:

1

Remove the 2 screws holding the top panel down and slide it off.

2

Remove the right hand side panel screws. 2 screws are located at the back and one on top. Then slide the panel back to gain access to the flow controller.

3

Locate the flow controller towards the front of the unit.

4

To increase the sparkling flow, turn the cap anticlockwise while holding the bottom of the flow controller with your other hand.

5

To decrease the sparkling flow, turn the cap clockwise while holding the bottom of the flow controller with your other hand. After each adjustment the flow rate should be timed to an acceptable flow rate and/or uninterrupted sparkling dispense.

6

Once the correct flow rate is achieved place the side and top panel on to the unit by sliding them place and replacing the screws.

Sparkling models only

Advanced troubleshooting

Troubleshooting

Fault/Issue

Possible cause

Suggested action

No Water Dispensing

Power supply turned off (Icons on touch panel off)

Check the power supply has been fitted properly and turned on.

Water isolated from the unit

Check water inlet supply is turned on.

No water from the hot option

To dispense from hot, press the lock symbol first then hot shortly after.
On install, the system will need to be purged, therefore appears no water is coming through until the hot water tank is full.

Water isolated from machine

Check water inlet supply is turned on.

Dispenser in commissioning mode

Ensure hot tank is full by pressing the hot button until water starts to dispense. Then take the unit out of commissioning mode.

Lock icon not pressed

To dispense from hot, press the lock symbol first then hot shortly after.

Chilled tank frozen

Allow the unit to thaw and thoroughly inspect to ensure it is undamaged. No water leakage allowed to contact the mains switch or mains inlet coupler.

No Sparkling Water

No CO2 pressure

Check CO2 bottle, regulator and non-return valve. Supply pressure should be 58 psi (4bar), replace as necessary.

Carbonator tank not filling

Check carbonator probe for possible short circuit to ground.
Check for pump timeout, cycle power off & on then purge carbonator.

Poor Quality Carbonation

Incorrect CO2 pressure

Check CO2 bottle, regulator and non-return valve. Supply pressure should be 58 psi (4bar), replace as necessary.

Air in carbonator tank

Purge the carbonator tank. Follow instructions below.

Residue in carbonator tank

After prolonged use, a surface film can develop within the carbonator tank. Refer to cleaning and sanitising instructions.

Drinks not Chilled

Insufficient cooling air flow around the ProCore®

Check that the condenser is not blocked. Check cooling fans are running.
Ensure the ventilation requirements have been actioned.

Compressor not running

Check electrical supply to compressor (mains voltage).
Check NTC probe is not faulty.
Check the DryBlock NTC is connected at both ends
Check for system over heat. Allow the unit to cool and check for airflow obstructions. Once the unit has cooled the chilling system will restart. If the problem persists contact technical support.

Chiller failure

If the compressor and fan are running but no cooling is present, contact technical support.

Water lying at bottom of machine

Loose fitting water connection

Contact your distributor.

Not all symbols displayed on control panel

Solenoid not connected or damaged internal winding

Check wiring connection to the solenoid and check ohms of solenoid.

Hot water temperature not hot enough

Mid heating cycle

If the hot icon is pulsing then unit is not at correct temperature. Wait for solid light.

Hot temperature probe damaged

Check hot tank temperature probe and replace if necessary

Water demand too high

See product specification.

Heating element not working

Check and replace as required.

Water dripping from outlet

Over-heating

Ensure temperature probe is correctly fitted and not damaged.

Continuous or incorrect dispense

Excess water on lens on control panel

Ensure you keep lens clean and clear of liquids.

Poorly seated HMI lens on control panel

Contact technical support here.

Poor laminar flow or spluttering at outlet

Limescale restricting outlet

Replace outlet assembly.

Warning flash sequences

In the event of the warning triangle flashing please see the sequences below for diagnostics.

Internal leak sensor
Water inside machine. Loose water fitting connection.

Internal overheat triggered
Overheating due to incorrect ventilation installation.

Compressor time out max
Compressor unable to reach set point
temperature. Lack of refiguration gas, leak,
overuse, inlet water temperature too high.

Pump timeout
Sparkling pump not filling carbonator can correctly.
No water supply to unit, sparkling pump has failed.

Boiler not heating correctly
Hot water not dispensing. Element failure.

Waste kit full
Empty waste overflow tank.

Boiler dry fire
Hot tank running with no water in it.
Switch off and commission hot tank correctly.

Emptying sparkling water

1

Turn off the water supply.

2

Press and hold the Sparkling water dispense button until all the water is expelled and only CO2 gas is being released.

3

The tank is empty of sparkling water when only CO2 is being released and no water is emitted.

4

Ensure to release the Sparkling water button and take care to avoid releasing excess amounts of CO2 gas as this may damage the tank.

Draining the hot tank

If you are decommissioning a unit, or descaling the hot tank you must first drain the hot tank.
To do so proceed with the following steps:

1

Ensure the unit is put back into commissioning mode before proceeding. Start by turning the unit off and on again.

2

Then hold the lock icon for 20 seconds.

3

Remove the 2 screws holding the top panel down and slide it off.

4

Remove the screw holding the left side panel in place and slide off and set aside.

5

Locate the drain pipe just below the hot tank towards the front of the unit.

6

Have a jug ready. Pull the bung out of the pipe and drain the water into a jug.

7

Once the tank is fully drained, ensure the bung is fully pushed back in.

8

Turn the unit off and on.

9

Hold the lock icon for 20 seconds. The unit is now out of commissioning mode.

Technical information

E6 Chilled Only circuit schematic

E6 Chilled & Ambient circuit schematic

E6 Chilled, Sparkling & Ambient circuit schematic

E6 Chilled, Ambient & Hot circuit schematic

E6 Chilled, Sparkling, Ambient & Hot circuit schematic

E6 Chilled Only water pathway

E6 Chilled & Ambient water pathway

E6 Chilled & Sparkling (Measured) water pathway

E6 Chilled, Sparkling & Ambient water pathway

E6 Chilled, Ambient & Hot water pathway

E6 Chilled, Sparkling, Ambient & Hot water pathway

Spares

Dispenser exploded parts diagram

Safety critical spares

Part no.
Description
C
CA
CS
CAH
CSA
CSAH
720337
PCBA Main Control Board Assembly
720800
Measured Dispense PCBA Main Control Board Assembly
700154
E6 LED board
702558
Cooling Fan 24v with Loom
702800
Diaphragm Booster Pump - Low Flow Rate Sparkling Water Pump 115v
702770
Diaphragm Booster Pump - Low Flow Rate Sparkling Water Pump 230v
702317
E-series Hot Water Tank 115v
702488
E-series Hot Water Tank 230v
702078
FS-16 Flow Switch
720936
E6 Chilled Only Touch Control Panel (HMI)
720295
E6 Chilled & Ambient Touch Control Panel (HMI)
720932
E6 Chilled & Sparkling Measured Dispense Touch Control Panel (HMI)
720365
E6 & T3 Chilled, Ambient & Hot Touch Control Panel (HMI)
720372
E6 & T3 Chilled, Sparkling, Ambient & Hot Touch Control Panel Assembly (HMI)
720289
E6 Chilled, Sparkling & Ambient Touch Control Panel Assembly (HMI)
720023
Temperature Probe
702878
All-in-one Sensor Loom with KK Connectors
702787
PCBA Main Board Solenoid loom
701588
90-Degree Solenoid Valve - 3/4” BSP x 8mm Push-Fit connection for E6 & E7
702146
Flow restrictor 8mm - 8mm JG - nylon
701729
8mm PF Solenoid Valve 24VDC
701937
2:1 Dispense Solenoid Valve 8mm
701992
3:1 Dispense Solenoid Valve 8mm
703237
Solenoid 3/4” BSP 8mm UL
703233
90-Degree Solenoid Valve - 3/4” BSP x 8mm Push-Fit connection UL
703234
8mm Push Fit Solenoid Valve 24VDC UL
703236
3:1 Dispense Solenoid Valve 8mm UL
703235
2:1 Dispense Solenoid Valve 8mm UL
702891
Flow sensor 0.5 - 7 L/min 8mm
637329
Sparkling Water Flow Control Valve
462667
Single Check Valve 5/16" (8mm) PF
462668
Single Check Valve 1/4" Push Fit

Cosmetic spares

Part no.
Description
C
CA
CS
CAH
CSA
CSAH
701630
E Series Top Panel Moulding
701678
E Series Side Panel Moulding
702984
E-Series Front Panel Assembly - Matt Black
720383
E-Series Front Panel Assembly - Silver
701656
E Series Drip Tray w/o drainage. (Grill not included)
701657
E Series Drip Tray Grill
701486
E6 Steel Outlet Shroud

Contact support for any required spares not listed above.

Borg & Overström
Synergy House,
Fakenham Road,
Morton on the Hill,
UK
NR9 5SP