Ensuring customer excellence through stand-out customer support
Our customer and technical support teams are on hand whenever you need them, to ensure we are able to provide all of our customers and users with the best service, and keep your water flowing.
Need help with your water dispenser or tap system?
Sales support and technical training for powerful partnerships.
It is important to us that the people selling our products are as passionate as we are. We offer full sales and technical training for all of our partners so that they can confidently sell and service our dispensers.
Installation guides and videos
Serial Number Lookup
Enter your serial number below to show model and order information.
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How to locate your serial number
Tap Systems
The 13 digit serial number can be found on the back or top of the undercounter ProCore® unit.
Water Dispensers
The 13 digit serial number can be found on the back of the dispenser.
Do you need customer service
or technical support?
Customer Service
Help with orders and sales enquiries.
+44 (0)1362 695 006
sales@borgandoverstrom.com
Technical Support
Please have your dispenser serial number to hand.
+44 (0)1362 695 006
support@borgandoverstrom.com