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How to upgrade Firmware on T2 or T3

1. Identify the main board version.

Version 1 main board:

A Version 1 main board can be identified by a set of 2 pins at the bottom of the main control board labelled PUMP. When updating a Version 1 main board with the Firmware Upgrade Link Key you will need the Number 1 file select switch in the UP position and the remaining switches in the DOWN position.

Version 2 main board:

A Version 2 main board can be identified by 2 sets of 2 pins at the bottom of the main control board labelled FAN1 and FAN2. When updating a Version 2 main board with the Firmware Upgrade Link Key you need the Number 2 switch in the UP position and the remaining switches in the DOWN position.

 

2. Update the ProCore® main board.

  1. To update the firmware on the main board located inside the ProCore® undercounter unit, firstly turn off power to the unit.
  2. Remove the top panel by removing the two screws at the rear.
  3. Remove the front cover by unscrewing the two screws on the top left and right. This will expose the main control board.
  4. Depending on which board type you have identified above, select the correct number file select switch.
  5. Place the Firmware Link Key into the program pin slots, ensuring the 3.3v pins align with each other.
  6. Turn on power to the unit.
  7. You will see a solid red light and a flashing blue light. After 10-20seconds the blue light will turn solid indicating the firmware update has been installed.
  8. Turn off power to the unit.
  9. Remove the Firmware Update Link Key. Refit all body panels. The ProCore® main board has now been updated.

 

3. Update the tap.

  1. Remove tap and, if needed, unscrew water connections to the ProCore® to allow for enough slack in the piping. Do not remove the USB connection.
  2. Once the tap is removed, remove 6 screws from the HMI rear cover and remove the cover. MonoFit® taps will have 4 screws.
  3. Once the cover is removed, on T2 and T3 taps (non MonoFit® models) there will be a white secondary cover to remove with 2 screws.
  4. You will now have access to the HMI board.
  5. On the Firmware key, put the number 3 file select switch into the UP position with the rest in the DOWN position.
  6. Place the pins into the program slot in the board. Ensure the 3.3v pin aligns with 3.3v slot on the board.
  7. Whilst holding the key in place, turn on power to the unit.
  8. You will see a solid red light and a flashing blue light while the firmware is being installed. When the blue light turns solid, the firmware has been successfully updated.
  9. Turn off power to the unit again before removing the firmware key.
  10. Reassemble the tap covers with the same screws as before. Ensuring all cables are still seated properly.
  11. Reinstall the tap into the worktop with it’s worktop fixings screwed up finger tight. Reconnect any water pipes to the ProCore®.
  12. Turn the power on. Tap with a hot dispense option will boot into commissioning mode.
  13. For units with no hot dispense, skip to step 24. Ensure water is dispensing from the hot side by pressing the lock icon, then holding the hot icon.
  14. After water has dispensed from the hot side, the hot tank is full. Hold lock icon for 20 seconds to take the unit out of commissioning mode.
  15. Finally, check all dispense options are functioning correctly.

 

For further assistance, please contact out customer support team.