In luxury wellness spaces, every detail shapes the guest experience. From lighting and acoustics to temperature transitions and scent design, the most memorable facilities understand that hospitality is built through atmosphere. At Arc Community in Canary Wharf, hydration has become part of that philosophy too.
Known for its immersive communal contrast therapy concept, Arc blends sauna, cold immersion, breathwork, movement, and social connection into a highly curated wellness environment. The lounge area, positioned as a central space for connection, decompression, and recovery, now also serves as a showcase for premium hydration through the installation of Borg & Overström water systems.
Featuring one Borg & Overström T3 tap alongside two T1 taps, Arc has integrated hydration directly into the guest journey rather than treating it as an afterthought.
Designed by Cake Architecture, Arc describes its lounge as a place where guests “connect, hydrate, and let go,” offering filtered and structured water as part of the overall experience.
Why Hydration Matters in Luxury Sauna & Spa Environments
Contrast therapy places significant demands on the body. Guests move repeatedly between intense heat exposure and cold immersion, increasing perspiration and fluid loss throughout the session. In high-end wellness facilities, proper hydration is no longer viewed as a functional necessity alone — it has become an extension of recovery, performance, and hospitality.
Modern guests expect wellness spaces to operate at the same level as premium hotels, members’ clubs, and luxury fitness concepts. That means:
- Instantly accessible chilled water
- Beautifully integrated dispensing systems
- Sustainable alternatives to bottled water
- A seamless user experience
- Consistently high water quality
In communal wellness environments like Arc, hydration also becomes social. Guests gather between sauna rounds, reset in the lounge, and extend conversations around shared rituals. The water experience therefore contributes directly to the atmosphere of the venue.
That’s where Borg & Overström’s systems align naturally with Arc’s design-led approach.
Why Borg & Overström Was the Right Fit
Borg & Overström has established a strong reputation within luxury hospitality, workplace, and wellness environments by combining advanced water technology with architectural aesthetics.
Rather than relying on bulky dispensers or commercial-looking units, the brand focuses on minimalist tap systems that integrate cleanly into premium interiors. For Arc, that design philosophy matters.
The lounge space is intentionally immersive — low-lit, sensory-led, and carefully curated to encourage calm and connection. Introducing conventional hydration equipment would have disrupted that visual language. The T3 and T1 taps instead complement the space with understated styling and refined finishes.
Combined with great design, comes ease of installation. With worktops being tiled, the simple circular cutouts needed for the T3 Monofit® and T1 taps meant that installation into the expensive counters was easy and risk-free.
The setup includes:
- 1x Borg & Overström T3 tap serving as a central premium hydration point, offering boiling water for those looking for hot drinks.
- 2x Borg & Overström T1 taps positioned for efficient guest access during busy periods.
The combination allows Arc to balance visual impact with practical service capacity during busy sessions and evening social events.
The T1: Compact Luxury Without Compromise
Alongside the T3, Arc has installed two T1 taps to support additional hydration points throughout the lounge environment.
The T1’s appeal lies in its compact footprint and minimalist appearance. It delivers the same premium experience while allowing greater flexibility in placement, with a more compact design.
Sustainability as Part of the Experience
Luxury wellness consumers are increasingly sustainability-conscious. Single-use plastic bottles feel increasingly out of place in high-end spa and recovery environments.
By integrating filtered water taps directly into the lounge, Arc reinforces a more sustainable operational model while simultaneously elevating the guest experience.
Read about Borg & Overström's sustainability efforts
This approach offers several benefits:
- Reduced plastic waste
- Lower operational logistics
- Cleaner visual presentation
- Encouragement of reusable bottles
- Consistent premium water quality
For wellness brands positioning themselves around mindfulness and holistic health, these operational choices matter just as much as the treatments themselves.
As luxury wellness continues to evolve, facilities like Arc demonstrate that exceptional hospitality now extends all the way down to the water tap.
