Spare Parts Policy
Spare parts for current models
We endeavour to supply spare parts for all current Borg & Overström dispensers to support our distributors in the maintenance and refurbishment of these models.
Parts that are in stock and available to order via our web store are shown in the exploded diagram sections of our electronic Product Manuals featured on our website.
Spare parts for obsolete models
In the event of a dispenser model being discontinued, we will continue to stock parts for two years following the discontinuation date.
Spare parts will continue to be offered indefinitely following the two-year period, but this will be subject to availability from our suppliers.
Orders of obsolete parts will be subject to a minimum order value of £250. Obsolete part orders will be placed with a unique purchase order number and associated shipping costs. Obsolete part orders below the minimum order value will be subject to a small order charge of £20.
Lead times are also likely to be extended to 3-5 months following the two-year stock period and will be confirmed at the time of ordering.
For details on when specific models have become obsolete, please refer to the table below.
Updated May 2024
|
Machine Model |
Discontinuation Date |
Spare parts stocked until |
Spare parts available for order until |
|
B1 Chilled & Ambient |
30th November 2015 |
No longer available |
No longer available |
|
B1 Chilled & Hot |
30th November 2015 |
No longer available |
No longer available |
|
B2.1 Direct Chill Chilled & Ambient |
30th June 2016 |
No longer available |
No longer available |
|
B2.1 Direct Chill Chilled, Hot & Sparkling |
30th June 2016 |
No longer available |
No longer available |
|
B2.1 Reservoir Chilled & Ambient |
30th June 2016 |
No longer available |
No longer available |
|
B2.1 Reservoir Chilled & Hot |
30th June 2016 |
No longer available |
No longer available |
|
B2.2 Direct Chill Chilled & Ambient |
31st December 2020 |
No longer available |
No longer available |
|
B2.2 Direct Chill Chilled & Hot |
31st December 2020 |
No longer available |
No longer available |
|
B2.2 Reservoir Chilled & Ambient |
31st December 2019 |
No longer available |
No longer available |
|
B2.2 Reservoir Chilled & Hot |
31st December 2019 |
No longer available |
No longer available |
|
B3.1 Direct Chill Chilled & Ambient |
31st December 2020 |
No longer available |
No longer available |
|
B3.1 Direct Chill Chilled, Hot & Ambient |
31st December 2020 |
No longer available |
No longer available |
|
B3.1 Direct Chill Chilled, Hot & Sparkling |
31st December 2017 |
No longer available |
No longer available |
|
B3.1 Direct Chill Chilled, Sparkling & Ambient |
31st December 2020 |
No longer available |
No longer available |
|
B3.1 Reservoir Chilled & Ambient |
31st December 2017 |
No longer available |
No longer available |
|
B3.1 Reservoir Chilled & Hot |
31st December 2017 |
No longer available |
No longer available |
|
B4.1 Chilled & Ambient |
31st December 2017 |
No longer available |
No longer available |
|
B4.1 Chilled & Hot |
31st December 2017 |
No longer available |
No longer available |
|
B4.1 Chilled & Sparkling |
31st December 2017 |
No longer available |
No longer available |
|
B4.1 Chilled, Hot & Sparkling |
31st December 2017 |
No longer available |
No longer available |
|
B4.2 Base Cabinet |
15th May 2023 |
15th May 2026 |
15th May 2027 |
|
B4.2 Chilled & Ambient |
15th May 2023 |
15th May 2026 |
15th May 2027 |
|
B4.2 Chilled, Hot & Ambient |
15th May 2023 |
15th May 2026 |
15th May 2027 |
|
B4.2 Chilled, Sparkling & Ambient |
15th May 2023 |
15th May 2026 |
15th May 2027 |
|
B4.2 Chilled, Sparkling & Hot |
15th May 2023 |
15th May 2026 |
15th May 2027 |
|
B5 Chilled & Ambient |
31st December 2022 |
No longer available |
31st December 2025 |
|
B5 Chilled, Hot & Ambient |
31st December 2022 |
No longer available |
31st December 2025 |
|
B5 Chilled, Hot & Sparkling |
31st December 2022 |
No longer available |
31st December 2025 |
|
B5 Chilled, Sparkling & Ambient |
31st December 2022 |
No longer available |
31st December 2025 |
|
C1 Floorstanding Range |
30th April 2021 |
No longer available |
No longer available |
|
D1 Countertop Range |
30th April 2021 |
No longer available |
No longer available |
|
F4 Chilled |
31st December 2020 |
No longer available |
No longer available |
|
U1 20L Chilled & Ambient |
31st December 2021 |
No longer available |
No longer available |
|
U1 20L Chilled, Sparkling & Ambient |
31st December 2021 |
No longer available |
No longer available |
|
U1 30L Chilled & Ambient |
31st December 2021 |
No longer available |
No longer available |
|
U1 30L Chilled, Sparkling & Ambient |
31st December 2021 |
No longer available |
No longer available |
|
U1 40L Chilled & Ambient |
31st December 2021 |
No longer available |
No longer available |
|
U1 40L Chilled, Sparkling & Ambient |
31st December 2021 |
No longer available |
No longer available |
|
U2 30L Chilled & Ambient |
31st December 2021 |
No longer available |
No longer available |
|
U2 30L Chilled & Sparkling |
31st December 2021 |
No longer available |
No longer available |
|
U2 40L Chilled & Ambient |
31st December 2021 |
No longer available |
No longer available |
|
U2 40L Chilled, Sparkling & Ambient |
31st December 2021 |
No longer available |
No longer available |
|
U2 60L Chilled & Ambient |
31st December 2021 |
No longer available |
No longer available |
|
U2 60L Chilled, Sparkling & Ambient |
31st December 2021 |
No longer available |
No longer available |